RecapSupport
RecapSupport
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Getting StartedRecordingAfter RecordingOutput TypesViewing & SharingMy EventsSocialTeamsAccount & SettingsTroubleshooting
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How can we help?

Find answers about recording, outputs, sharing, and everything else in the Recap app.

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Getting Started

Create your account, set up your profile, and learn the basics.

Recording

Filming modes, camera controls, goals, and markers.

After Recording

Name your event, set scores, and add metadata.

Output Types

Recaps, Highlights, Full Events, and AI Highlights explained.

Viewing & Sharing

Watch, share, and control who sees your videos.

My Events

Manage recordings, chapter images, and timelines.

Social

Follow users, manage your feed, and discover content.

Teams

Save team profiles with colours, kits, and defaults.

Account & Settings

Subscriptions, Kid Mode, preferences, and more.

Troubleshooting

Processing status, failures, retries, and support.

Can't find what you need? Email our support team

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